GRIEVANCES
We want to hear your concerns.
If you have a complaint or concern about your experience on Work-Bridge, you can submit a grievance for review.
What is a grievance?
A grievance is a formal complaint or concern about your experience with Work-Bridge, our services, or activity connected to the platform.
We encourage you to provide enough information for us to understand what happened and determine how the matter should be handled.
What can you raise?
You can submit a grievance about issues such as:
Platform services
Concerns about how a Work-Bridge feature or service operated or affected your experience.
Account decisions
Questions or concerns about account restrictions, moderation actions, or other account-related decisions.
User interactions
Concerns about interactions with employers, recruiters, candidates, or other users on the platform.
Other concerns
Any other platform-related concern that you believe requires formal review.
OUR PROCESS
What happens after you submit a grievance?
We aim to handle grievances consistently and review the information provided before determining the appropriate next step.
Submit
Provide details about your concern, including relevant dates, accounts, links, or other supporting information.
Review
Our team reviews the information provided and may contact you if additional details are required.
Response
Where appropriate, we will communicate the outcome or next steps related to your grievance.
Submit a grievance
Please provide clear and accurate information. This helps us understand your concern and determine the appropriate way to review it.
Before submitting
- Include the relevant dates and details.
- Include links or reference information where available.
- Explain what outcome or resolution you are seeking.
- Do not include passwords or verification codes.
Need help with something else?
For suspected fraud, suspicious jobs, or unsafe behavior, you can use our dedicated reporting tools.